Form Integrations

Adding an Integration

1. 1 Open the form and click "Integrations"
2. 2 Choose a destination and connect it
3. 3 Click "Send test" to check it works

• Google Sheets: each response gets its own row in a worksheet LNK7 manages
• HubSpot and Mailchimp: responses become contacts or audience members, using the form's email question; a marketing opt-in is respected, and someone who did not opt in is never subscribed
• If the form has more than one marketing opt-in (for example offers and a newsletter), choose which one subscribes people. Only that question's answer subscribes or unsubscribes them. If you later publish the form without that question, the integration pauses until you choose another
• "Edit settings" changes an existing HubSpot or Mailchimp integration's fields, options and opt-in question. To send to a different HubSpot account or Mailchimp audience, add a new integration
• If you remove a question that a field is mapped from, "Edit settings" shows it as "Question removed": remove that mapping before saving. If you remove the opt-in question an integration follows, choose another one there, or choose "Stop syncing subscriptions" to keep sending the fields without changing anyone's subscription
• Webhooks, Slack and Microsoft Teams: a message for each response. Zapier, Make and n8n connect through a webhook
• A form can have up to 10 integrations

When a Delivery Fails

A delivery that fails is tried again for 24 hours. The delivery log shows each attempt, without the answers, and is kept for 30 days. If the person who set up an integration leaves the workspace or loses access to the answers, it pauses and the owners are told.