Forms, Privacy and Respondents' Requests
When someone answers your form, your workspace decides what is collected and why, and LNK7 processes the responses on your behalf under the data processing agreement your workspace accepted. Every form names who is collecting the responses and how to reach them.
What Is Recorded
- The answers, and when the person started, saved and submitted
- For a consent question, the exact wording shown and when it was given
- The share link, campaign and tags they arrived through, the website that sent them (its name only), their device type, and the country, region and city estimated from their connection
- Which questions they were shown and answered, for the Funnel
Their IP address is never stored, and form pages load no analytics or advertising scripts.
Saving as They Go
Answers are saved as people move through the form. With "Save and continue" on, they can close the page and carry on later on the same device. Answers not submitted are deleted 7 days after the person's last activity on the form, or 30 days after they first opened it, whichever comes first.
Answering a Request About Someone's Answers
When someone asks to see, correct or delete what they told you:
- 1 Open Forms, then "Find a person"
- 2 Type a value they gave you, such as their email address or phone number, and click "Find"
- 3 Click "Download these responses (CSV)" to send them a copy, open a response to correct an answer, or click "Delete all of them"
- The search covers every form in the workspace whose answers you can see, including unfinished and held-for-review responses
- It reads typed answers, not choices or hidden fields
- Deleting needs permission to delete the form's responses and asks you to confirm your identity
Copies already sent
Deleting a response in LNK7 cannot recall copies already downloaded, emailed or sent to an integration such as HubSpot or Mailchimp. Delete those where they are.
What Forms Must Not Collect
Forms must not ask for passwords or other credentials, payment card or bank details, identity-document numbers, special categories of personal data such as health information, or children's data. If someone reports your form, it may be taken down.