Form Responses and Exports

Analytics

Open the form's "Analytics" tab for an overview similar to short-link analytics. Choose a date range to see:

• Human clicks on its share links, arrivals, starts, completions and completion rate
• Daily arrivals and completions, with an expandable table of exact counts
• Direct, share-link and embedded traffic
• Countries, devices and referring sites, where available
• Each share link's performance

Starts and completions belong to people who arrived in the selected period, even if they finished later. The daily chart groups completions by arrival date. Completion rate is completions divided by arrivals; visits are not a count of unique people. Clicks use the same retained history as short-link analytics. Missing device or country information appears as unknown.

All workspace members can see these operational metrics, including on an owners-only form. Individual answers stay under Responses and retain their existing permissions.

Summary, Responses and Funnel

• Summary: totals, and a chart or list for each question
• Responses: the table, with filters by date, share link, campaign, status and lead status, and a search of typed answers
• Funnel: clicks, arrivals, starts and completions for each share link, and the question where people stopped

Open a response to see every answer, where it came from, and its history. You can set its lead status, assign it, add notes, correct an answer (the reason you give is kept beside the original) or delete it.

Unfinished Responses

If you switch on "Collect unfinished responses", the answers of people who stop for 30 minutes appear as Unfinished. They are never counted, the form tells people before they start, and they are deleted 30 days after the person's last activity.

Downloading Responses

1. 1 On the Responses tab, set the filters you want
2. 2 Click "Download CSV" or "Download Excel (XLSX)"

Up to 5,000 responses download at once. Larger exports are prepared in the background and are ready to download for 24 hours.

Across Your Forms

Under "Recent responses" you see the latest responses from every form whose answers you can see, and under "People" the responses grouped by email address, with each person's first and last share link.

Results Links

A results link shows a chart of one question to people outside your workspace, without any answers. A breakdown is only shared when every count in it is at least 5.

Notifications

On a form's Notifications tab, choose an email for each response, a daily digest, or nothing. Emails link to the response; tick "Include answers in emails" to put the answers in them.

How Long Responses Are Kept

Set "Keep responses for (days)" on the Settings tab, up to 730 days. Responses older than that are deleted every day.