Working in a Team

Creating a Team

You need a registered account with a confirmed email address. Guest workspaces cannot create or join teams.

1. 1 Click "Team Mode" in the sidebar, just above Settings
2. 2 Type a team name - your company or project, for example - and click "Create team"
3. 3 You become the team's owner and are switched into it straight away

• A name can be up to 60 characters and cannot contain a web or email address
• A team can have up to 25 members
• You can be in up to 5 teams at once, counting the ones you were invited to

Switching Between Workspaces

1. 1 Open the workspace menu at the top of the sidebar - it shows "Personal" or the name of the team you are in
2. 2 Choose Personal or one of your teams
3. 3 The page reloads in that workspace, and the team's name is shown at the top of every page while you are in it

Links, QR codes, analytics and exports belong to the workspace you are in. Your profile, password, notification settings and support tickets belong to you and are the same everywhere.

Inviting People

Owners and admins can invite. Inside the team, click "Team" in the sidebar, then use "Invite someone".

1. 1 Enter the person's email address and choose their role
2. 2 They receive an email with a link to the invitation
3. 3 They sign in - or create an account - with that same email address, and confirm it if they have not already
4. 4 They press "Accept and join the team", or Decline

• An invitation can be accepted for 7 days. After that, send a new one
• Only the account with the invited email address can accept it. A forwarded link does not work for anyone else
• You cannot invite someone to a role above your own
• A team can send 20 invitations a day, and one address can be sent 3 invitation emails a day
• If someone declines, that team cannot invite the same address again for up to 30 days
• Pending invitations are listed on the team page, where owners and admins can resend or revoke them

Roles

Every member has one of three roles:

• Member - creates and edits any link in the team, sees the analytics and exports them, and deletes only the links they created
• Admin - everything a member can do, and also deletes any link, invites people, removes members and changes roles, though never for someone whose role is above their own
• Owner - everything an admin can do, and also renames the team, transfers ownership and deletes the team

A team always has at least one owner, and nobody can change their own role.

What Members See About Each Other

• Every member sees the name, email address, role and joining date of everyone in the team
• Every member sees all of the team's links, who created each one, and its analytics
• Owners and admins also see the email addresses of people who have been invited and have not answered yet
• Nobody in a team sees anything in your personal workspace or in your other teams

Leaving or Being Removed

To leave, open the team page and click "Leave team". An owner or admin can also remove a member.

• You lose access to the team's links and analytics straight away
• Your API tokens for that team stop working
• The links you created stay with the team and keep working
• Invitations you sent that have not been accepted are withdrawn
• If you are the only owner you cannot leave: make someone else an owner, transfer the team, or delete it

Transferring Ownership

An owner can hand the team to another member from the Danger Zone on the team page. You are asked to confirm it is you first.

1. 1 Choose the member who should take over
2. 2 They become an owner and you become an admin

Deleting a Team

Only an owner can delete a team, from the Danger Zone on the team page, after confirming it is them and typing the team's name.

• Every link in the team stops working immediately, for everyone
• The team, its links and their analytics are erased for good within 30 days
• The short URLs are never given to anyone else
• Members keep their accounts and their personal workspaces
• It cannot be undone

Deleting Your Account When You Are in a Team

• If you are a member or an admin, you simply leave: the links you created stay with the team, without your name against them
• If you are the only owner of a team that has other members, transfer ownership or delete the team first - your account cannot be deleted until you do
• If you are the only person in a team, the team is deleted with your account

API Tokens and Teams

An API token belongs to the workspace you were in when you created it, and only works there. Switching workspace in your browser does not change which workspace a token uses. A token made in a team stops working if you leave or are removed from that team. The API tokens page shows the workspace of each token.